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The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. Performs and trains team on all customer support responsibilities Operates all equipment in a safe manner per directed procedures.
$11.75 - $15.28 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.
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When you're a part of our team, you have the full support of a diverse, close-knit team in our stores. Contributes to a customer focused environment while demonstrating excellent service.
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Performs and trains team on all customer support responsibilities. Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.
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Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security. Ability to work a flexible schedule including nights, weekends, and some holiday.
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Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results. Manages all front end audit and cash compliance responsibilities. Performs cashier duties accurately while processing all transactions per policy.
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Maintains conditioning and housekeeping (inside and out) standards Timely and thorough incident reporting compliance. Qualifications and CompetenciesAt least 18 years oldHigh School Diploma/EquivalentAbility to work a flexible schedule including nights, weekends, and some holidayAbility to lift a minimum of 50 lbs., team lift 100 lbs.
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Ensures a safe working and shopping environment while minimizing shrink and damages. Key Roles and ResponsibilitiesProvides customers a positive shopping experienceRegularly performs Supervisor functions.
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We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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They are focused on driving profitability through promoting operational success and maximizing the customer's experience. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
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Reliable and trustworthyAbility to work effectively independently and within a team to perform all tasks as assigned. Ensures team is trained in the processing of all transactions per policy. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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Maintains conditioning and housekeeping (inside and out) standards. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. Ability to work effectively independently and within a team to perform all tasks as assigned.
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Submits facilities, IT, and store communication requests as needed. Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures. Communicates clearly with customers, team and leadership.
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Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
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Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
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support job Title: customer Company: At Home
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