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Prior experience as a Technical Sales Support Manager or similar customer interactions in a licensing business. This position is responsible for engaging all phases of technical sales support, including running process models for specific customer project opportunities, supporting and analyzing customer requests for technical information, and identifying opportunities for process integration and optimization.
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The System Support Specialist will support our NSWC Corona Customer at the US Naval Weapons Station, Fallbrook Detachment. Support customer configuration management procedures.
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The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Mobility Customer Support Specialist.
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High Tech global manufacturing and engineering company, located in Auburn MA, has an immediate opening for a customer facing, outgoing, and motivated technical. Must have 3-5 years of technical sales support experience.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives. Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates.
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JOB Title: Release Train Engineer- Technical & Customer Support. Release Train Engineer - Technical & Customer Support. The "Release Train Engineer" (RTE) is a crucial role to the implementation of the "Scaled Agile Framework" (SAFe) as the agile development framework within AGCO. The role contributes to the definition and continuous improvement of all processes and tools necessary for cross-functional teams to enable them to successfully deliver new products.
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Customer Support Services: Primary Skills: Technical writing, Confluence. Customer Support Services: Primarily focuses on requirements gathering, tier 1 support, technical writing, help documentation, and internal testing.
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Provide Level 3 engineering support to ensure customer issues are resolved relating to Group Policy Objects, Browser Compatibility, Device Deployment, Software Deployment , Security Hardening, OS Patching, or any other issue reported by our customers.
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Trusted by industry leaders, Kandji's rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more. Provide a high level of IT support driven by rapid response and one-touch resolutions.
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Customer Support - Drone Specialist I/II/III: As a member of the Freefly Drone Support Team, you’ll join us on our mission to provide the world’s best drone customer support.
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Participate in on-call and rotating shifts to provide general IT support to the global team as needed. Lead documentation creation to help automate IT support. Backed by world-class investors such as Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $100+M in capital to date.
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A highly motivated, customer service focused, “hands-on” Technical Support Specialist to provide software and hardware support for all of NEBCO’s office and remote field locations.
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Our team creates and supports several existing ML products such as a customer support generative AI chatbot, semantic search, error identification, customer support dashboards, etc.
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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
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customer support jobs Title: customer care Company: At Home Stores Llc
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