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Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, Avaya Predictive Dialer, and CAS for volume including inbound calls, outbound calls, faxes and other offline functions including non- production time (meetings, trainings, etc.
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Duties include, but are not limited to: monitoring Avaya CMS, Five9, CAS offline queues, any cloud based or predictive dialer for inbound/outbound calls, adjusting staff to ensure service levels and performance goals are met, create and maintain data in CMS, Verint WFM and other databases which may be applicable to this role.
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CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS.
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You will represent one of the nation's largest brands as a Work at Home - Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs.
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Sure, some calls might be tough but we will prepare you for all call types and customers during your paid training! What are the qualifications to be a Work at Home - Customer Service Representative at Afni.
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TOP TALENT RECRUITER, a division of Marcel McElroy's JOB CONNECTION LLC is an executive recruiting search firm who has clients throughout the southeast who are looking for top talent without the hassle of having too many inbound calls, emails or resumes to review.
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The Inbound Sales Representative interfaces with client customers via calls and the internet. Interface with customers via inbound calls who have been prompted by sales materials.
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Manage inbound calls and emails in a professional, confident, and timely manner; articulate the PXG story and provide 5-star customer service and follow-up. Minimum of 2 years of inbound customer service experience and/or related experience.
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The Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Provide inbound customer support using a call flow guide.
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Uncapped Commission and No Cold Calling, Ever. At DISH, our Retention Account Executives handle 100% inbound calls. This is 100% inbound new and existing customers - no cold calling.
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The Foreclosure Specialist will be expected to take with inbound calls from and/or make outbound calls to owners who are either in foreclosure, bankruptcy or are deeding the property back.
$17 - $18 an hourFull-timeRemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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As an Inbound Sales Representative, you will be responsible for answering inbound calls from tire and automotive service shoppers. You'd be a great fit for the Inbound Sales Representative position if you: like paid training, mentoring and using proven techniques to make sales; love talking on the phone (top performers average approximately 175-200 calls per day and earn over $65,000 annually); value reliability, punctuality, and teamwork; appreciate short sales cycles (you won't wait months to get that "yes.
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JOB DESCRIPTION The Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
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Responsibilities: The Order Management Specialist will be responsible for taking inbound calls from customers and providing them with Janos world-class level of service. Professionally answer inbound calls and emails from customers.
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Provide and maintain effective written correspondence through email, office communicator/Skype, as well as, verbal communication for forecasting, scheduling, reports; data requests, employee time off maintenance (approved PTO and unapproved absences/FMLA.
Full-timeWork from homeExpandApply NowActive JobUpdated 4 days ago
inbound calls jobs Company: Assurance
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