The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Technical Support Engineer. At least 3 years' experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems.

For EOD support, must overlap with US clients’ EOD run hours typically from 6pm to 11pm US Central Time. Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur throughout the engagement, including Business as Usual (BAU) support, static data maintenance, managing client’s custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system, and liaising with ION’s Support Services team on core bugs or enhancements.

Reporting to intY's Technical Operations Manager, The Technical Services Engineer will predominantly be responsible for providing consultative break-fix support service and will also support the wider team in a technical capacity around both pre-sales and go-to-market execution.

The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.

Experience in implementing remote support solutions for devices on or off campus 2 years. Support and troubleshoot video conferencing solutions. The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.

Job Title: Application Support Engineer (Bilingual Japanese) Work Location: Michigan Duration: 12 months Job Summary: The Bilingual Application Support Engineer is responsible for delivering proficient technical support in both languages to internal and external stakeholders, ensuring effective communication and issue resolution across language barriers.

Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Our technical team provides the behind-the-scenes support to meet our customers needs.

Leading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing.

Prepare draft patent applications, draft responses to communications from the USPTO, assist in diligence matters (clearance studies and opinion work), and support technical aspects of litigation where needed.

Leveraging business intelligence tools to support the reporting and monitoring of performance metrics; and, Designing operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices.

We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge.

Use data and insights to inform conclusions and support decision-making. Leading the design, build, migration, and testing of OneStream for multi-dimensional data models (dimensions, hierarchies, attributes); input template and report build; Data Integration and Extract Transform and Load (ETL) concepts; understanding of calcs (allocation, top-down spreading, currencies); and, workflow, data permissions and security.

Leading the configuration of OneStream including but not limited to : Workflows, Data Sources, Transformation Rules, Business Rules and Calculations, Dashboards, Data Management Sequences, Cube / Master Data, System Security.

OneStream Certified Professional (OCP) -Lead Architect. OneStream Certified Associate Administration Certification. Managing process improvement or re-engineering initiatives and projects in the core back office accounting and/or FP&A areas as either a consultant or internal role.

Our team helps clients optimise and align financial planning, consolidation, reporting and analytics processes, systems and information to provide business insights that drive better decisions and actions.