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The Customer Service User Experience Team is looking for an enthusiastic, experienced, and collaborative Design Program Manager to focus on research operations and ensuring UX quality at scale.
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The Worldwide Customer Service (WWCS) Senior ACES Manager leverages data insights to identify operational efficiency opportunities, solves for underlying root causes, and implements solutions that improve the Customer and Associate experience.
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The DynamoDB team is looking for a customer obsessed, team driven senior technical program manager to help take our engineering programs to the next level. As a senior technical program manager for the DynamoDB team, you will play a critical role in making this customer experience possible.
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Amazon's EU Global Transportation Service (GTS) team is looking for an enthusiastic and customer obsessed Program Manager, to lead the EU Transportation Network Engineering team in EU, and help us design and optimize our transportation network.
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Amazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a key member of the D2AS Program Management team, which is responsible and accountable for driving high-visibility programs that directly impact the customer experience globally.
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Amazon Web Services (“AWS”) is looking for a results-driven and strategic Technical Program Manager (“TPM”) to join the fast-growing Digital Marketing Lead Management & Operations (“LMO”) team to help effectively drive the development of a confidential platform and set of natively built (“NAWS”) marketing automation services.
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As a business partner, you will work daily alongside Accounts Receivable, Service Centers, AWS Sales, Finance, Legal, Customer Service, Customers, and other operational groups at all levels in a global environment.
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Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Principal Program Manager, Concessions. They will have a deep understanding and perspective on customer service strategy, process improvement, lead the design of defect reduction strategy and concession policies.
$111,100 - $206,500 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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You will act as a liaison between the customer and product teams, inform the product roadmap based on customer feedback and drive multiple teams (engineering, product, program) to execute on the vision.
$119,000 - $231,400 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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In this role, the Program Manager will be key in maintaining program quality and delivering exceptional customer experiences. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.
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