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Work in coordination with the Spa Director to ensure Front Desk is doing guest "sweeps" and are being done to exceed guest expectations. The Hospitality Training / Brand Standards Coordinator functions at the front desk including guest appointments, translational accuracy in Zenoti and adherence to company policies and procedures and retention of Concierge.
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This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
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Additional Information Overnight Shift
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Location The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States
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Ensures front desk is clean, maintained and organized at all times. Executes procedures as outlined by front desk manual. Genesis Health Clubs also operates many other brands in the fitness and family entertainment spaces including Trampoline Parks, Water Parks, Ice Skating Facilities, Meal Prep Services, Baseball Tournament Facilities, and much more.
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Location The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States VIEW ON MAP
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Genesis offers a wide-range of classes including step aerobics, Zumba, cycling, to muscular strength and Group Power to kick boxing and mind-body offerings like Pilates and yoga. Each club also provides specialized amenities and services including child care, tanning, basketball courts, steam rooms, tennis courts, Yoga/Pilates studios and more.
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Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
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Location The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States
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Location The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States
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Location The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP
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Location The Ritz-Carlton Club Vail, 728 West Lionshead Circle, Vail, Colorado, United States
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For those who would like the guidance and motivation of a fitness expert, Genesis can provide nationally certified personal trainer who can help guide and teach members how to get in shape safely and effectively.
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Location The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
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Title: front desk Company: Alts Alteration Specialists Label
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