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Experience implementing and maturing ServiceNow Modules such as ITSM, IT Asset management (ITAM), IT Operations Management (ITOM), Event Management, CMDB and Common Service Data Model (CSDM) (Strongly Preferred.
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Provide touchpoints to service team and Senior IT Operations Manager. As the IT Service Coordinator/Dispatcher, you will be the linchpin that ensures seamless communication and coordination between our clients and technical team.
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Service desk (incident and problem management) and partnering with the Infrastructure and InfoSec teams on IT device patch/upgrade management. The IT Manager reports to the VP, Infrastructure and Service Desk and will manage a team of 5 IT professionals.
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Strong understanding of IT service management (ITSM) frameworks like ITIL and their application to asset management. We are looking for an IT Infrastructure Manager who has a strong focus and background with asset management/ CMDB. This is a contract to hire role in San Antonio, TX.
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Pitch and demo the Descope platform to leaders & execs focused on Customer Identity Access Management - VP Engineering/CTO, CIO, Head of IT/Security, and Developers. Thousands of developers and hundreds of organizations use Descope to improve user onboarding and retention with passwordless authentication, enhance security with MFA and step-up authentication, and unify identities across customer-facing apps.
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The IT Asset Management Specialist will be supporting the Department of Homeland Security (DHS) Regional FPS by monitoring of the Service Request Module (SRM) in the Remedy System, maintaining accounts and files in the Sunflower Asset Management System (SAMS), and providing assistance for special projects.
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U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Since 1945, U-Haul has been serving do-it-yourself movers and their households.
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Oversee operation and resource allocation to ensure productivity, professionalism, punctuality, grooming and customer service standards are met. - Display positive customer service stance when dealing with clients and customers.
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ServiceNow Platform: Minimum of 5 years of experience with ServiceNow platform services including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), IT Business Management (ITBM), Customer Services Management (CSM), Strategic Portfolio Management (SPM), Human Resources Service Delivery (HRSD), Governance Risk and Compliance (GRC), and Security Operations.
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The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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This is also how we approach our Verizon Customer Service Representative team when it comes to personal development and advancement opportunities. The Verizon Customer Service Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process.
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Solution and/or process experience with one more of the following ServiceNow Applications: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping.
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account management customer service it jobs Company: Aisera
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