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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Apply now to become a dispatch lead and Home Services Contact Center Supervisor! In addition to great pay and our exceptional culture , we offer our Contact Center Supervisor the following benefits and perks with more being added as we expand: Better than average employer contribution on medical, dental, and vision So, now that you've learned the who, what, where, and why, you may be wondering HOW.
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Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT.
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Your mission is to be one of the best customer support advocates in the industry.
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First level contract assessment and support; advocate for members working under a SAG-AFTRA collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals.
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In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies.
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Our Hurricane Relief Agents are responsible for the following tasks:Assist customers with service inquiriesLearn the common requests and solutionsImprove the customer’s experienceUtilize our service techniques and systemsEscalate customer dissatisfaction to proper channelsIn addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated.
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The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure.
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The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. CalOptima Health is seeking a highly motivated an experienced TEMP - Customer Service Representative (Non-Bilingual) to join our team.
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This position reports to the Senior Manager of Engineering Customer Support, or another senior management personnel that the President of the Company may designate. Description POSITION DESCRIPTION As a Customer Support Administrator, you will play a crucial role in providing exceptional customer service and managing administrative tasks.
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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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Department Summary The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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contact customer support jobs Company: Advance Auto Parts
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