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The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve business objectives.
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Maintain Unanet project workforce to manage labor charges on projects; partner with program management team to communicate personnel ceilings and budgets to project team members. As a Program Control Analyst at ARETUM, you will play a vital role in supporting financial management and program control activities, ensuring accurate financial reporting and compliance with contractual requirements.
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About Surge Staffing: With over 50 years of industry experience, Surge Staffing is a national leader in providing quality staffing and innovative workforce solutions. Company Overview: Surge Staffing is committed to providing flexible, time-saving, and cost-effective workforce solutions tailored to each client's unique needs.
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In this role, you will report to the Head of Finance Operations and Transformation, Group Benefits and lead the workforce management function that supports Group Benefits. This role will integrate across multiple teams within Group Benefits to drive optimization and execution of workforce management modeling and best practices.
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Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement.
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In addition, the team is responsible for building and scaling business operations to support a rapidly growing workforce overseeing talent management, project management office financial planning, vendor management, workforce strategy, communication and workplace experience.
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Reporting to the Manager of Vulnerability Management and Configuration Management, the Sr. Vulnerability Management Analyst is responsible for managing and monitoring the vulnerability lifecycle and system baseline compliance.
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NPDES (municipal MS4, construction, industrial, groundwater dewatering, other), SWPPP, SUSMP, TMDLs, water resource management plans, Special Area Management Plans, Caltrans WPCM, We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity.
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SWCM provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital computing products: embedded software, firmware/configurable logic, test equipment, simulation, Commercial-Off-The-Shelf (COTS) and tools.
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Able to demonstrate and apply a thorough knowledge of call center workforce management and network routing technologies (i.e. ACDs, Cisco, NICE WFM (IEX), Avaya CMS, eWFM Aspect, Verint etc.
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Specific to CTC/PWC and MCC: training and perform quality assurance duties by reviewing medical documentation utilizing audit tools as outlined by County of San Diego Quality Management. Attend all meetings facilitated by County of San Diego Quality Management team.
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Specialized training, certification, and experience in behavioral threat assessment and management preferred. Experience: 3 years of workplace violence prevention experience including the investigation, intervention, and case management of situations involving threatening, aggressive, or violent behaviors required.
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As a Manager with the Global Contact Center (GCC) Workforce Management Forecast team, you will be responsible for leading Workforce Management (WFM) forecasting processes and forecasting workloads for multiple sites, channels, and lines of business, to forecast resources required to process workloads and meet Global Contact Center service goals, while developing and maintaining reporting and analysis to manage these processes.
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EXPERIENCE: Three (3) years experience in a federally-funded employment program (i.e., Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA) or equivalent), CalWORKS employment Services, Regional Occupational Program (ROP), Job Corps, Department of Rehabiitation (DOR), Wagner-Peyser Act, Department of Labor Welfare to Work program or related federally funded workforce program; AND one (1) year of full-scope supervision.
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Prior Workforce Management Experience with proven success in supporting forecasting, capacity planning, scheduling, real-time management and reporting. Participates as a cross-functional partner to drive strategic initiatives to deliver cost efficiencies through optimized workforce management.
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workforce management jobs Title: workforce management analyst Company: Adp
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