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The Technical Account Manager (TAM) is within our Digital Media support delivery team providing services to customers who have purchased an Elite Adobe Support Plan. The TAM is assigned to one or more of our largest and most strategic customers.
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5+ years of full-time experience in technical account management, consultative technical customer support and/or related role in technology space. As the primary post-implementation technical contact for the customer, they are their Adobe customer services advocate, drive their technical success, and they focus on providing proactive services that improve customer operational health with Adobe solutions.
$93,200 - $162,800 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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This position merges technical expertise with creative leadership, driving how we use Adobe tools in building digital experiences. Support and promote our brand standards across various disciplinesEvangelize new work processes and innovationsWhat you need to succeed 8+ years of Graphic Design or a related field with significant commercial experience, ideally a mix of agency and in-house.
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The TAM demonstrates a balance of deep and broad technical abilities along with outstanding customer service and account management skills. Adobe aims to make Adobe.com accessible to any and all users.
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Proactively champion collaboration with Customer Success, Sales, Engineering, Product Management, Technical Operations, and other internal Adobe teams. You will support client success through direct and indirect client engagement.
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The Technical Account Manager (TAM) is part of the Digital Media Premier Support delivery team and is assigned to one or more of Adobe’s largest and most strategic customers. As the primary post-implementation contact for the customer, they are their Adobe customer services advocate, drive their technical success, and they focus on providing proactive services that improve customer operational health with Adobe solutions.
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Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's technical success.
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Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
$93,200 - $162,800 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Digital Strategy & Solutions Group works with Adobe customers across all levels ranging from C-level executives, with a focus on the CIO/CTO, to operational teams to advise on strategies and technology solutions to support customer-experience transformation and digital innovation, diving deep into architecture and identifying prioritized path forward for customers.
$172,500 - $273,200 a yearFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Proactively collaborate across Adobe including Customer Success, Sales, Engineering, Product Management, Technical Operations, and other internal Adobe teams. Organize and conduct enablement sessions to strengthen team with respect to both technical and role-based proficiencies.
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Support sprint planning and other scrum events as the Product Owner. The Product Delivery Manager Intern role will support the prioritizing, planning, and execution of enterprise-scale technology solutions.
$38 - $51 an hourFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Learn about how Customer Engineering (technical account management and support) fits into the equation and helps guarantee customer success at an enterprise technology company. Dependent on feedback from the education partner, Digital Academy students are eligible to be considered for a three-month internship program with a technical team at Adobe.
InternExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Provide post-deployment technical support for issues related to customer integrations. Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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With a deep understanding of each customer’s technical and business strategies, objectives, requirements, priorities, and how Adobe products are implemented in their environment, identify needs and propose solutions that will accelerate their success.
$93,200 - $162,800 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago
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