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The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance.
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Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers.
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At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
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Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Ensures the completion of departmental zoning and adherence to department, store and Company standards.
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Overall management responsibility for the execution and operational excellence of the entire store. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose.
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Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members.
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Asset Protection Team Member Only) Loss Prevention or Criminal Justice background is a plus. Our Store Team Members are an essential part of customer service in any Academy store.
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He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission.
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That you have included on your LinkedIn profile to your Academy Sports + Outdoors job application. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors.
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Loss Prevention or Criminal Justice background is a plus. Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping.
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Other Requirements: Must meet federal and state requirements for selling and processing firearms transactions Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
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Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only) 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred.
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Fishing and Hunting Sales Team Member Only) Sales Team Member Fishing and Hunting. Must meet federal and state requirements for selling and procession firearms transactions. Working knowledge of inventory software and order processing systems.
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Cashier Only)Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. Fishing and Hunting Sales Team Member Only)Proficiently use equipment such as basic hand tools, receiving and cleaning equipment.
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loss prevention jobs Title: store Company: Academy
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