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Experience automating business workflows for any/all of the following: Stripe, Snowflake, Tableau, Salesforce, Hubspot, Zendesk, Ironclad, Docusign and Google Cloud Billing & BigQuery. Experience automating business workflows for any/all of the following: Stripe, Snowflake, Tableau, Salesforce, Hubspot, Zendesk, Ironclad, Docusign and Google Cloud Billing & BigQuery.
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Have a good understanding of customer support platforms like Salesforce, Zendesk, and ServiceNow, and will engage with internal and external stakeholders to expand our portfolio of offerings. + Knowledge of customer support platforms like Salesforce, Zendesk, and ServiceNow.
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Working on tickets in our ticketing system, providing route analysis along with improving our processes; Zendesk. Administration experience implementing & managing modern MDM tools; Microsoft Intune and/or Jamf Pro.
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Responsible for maintaining the Audacy Team Services Zendesk configurations (forms, routing, triggers, automations, schedules, dashboards, macros, etc) in partnership with IT. + Zendesk Ticketing System.
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Experience with collaborative project management and ticketing tools (i.e. Microsoft Teams, Sharepoint, Smartsheet, ZenDesk, Jira) Experience working with various media encoders and systems: Telestream Vantage, Episode, Adobe Premeire, Final Cut Pro, AVID Pro-Tools, Davinci Resolve.
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Knowledge of Zendesk, Confluence and JIRA is preferred. Familiarize yourself with our Zendesk workflows by responding to routine client questions via the tool. We're now looking for a talented Customer Technical Support Specialist (m/f/d) who can support our clients in German speaking regions with all their questions about our platform.
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Microsoft Navision (ERP)/Zendesk experience (preferred) Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? Advanced level understanding of MS Office products (import/export of data, Excel: use of charts and graphs, basic formula creation, pivot tables, vlookup, macro creation.
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The ability to thrive in fast-paced, ambiguous environments and familiarity with Gainsight, Salesforce, and/or Zendesk (a plus) Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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Digital affinity: very good MS Office skills as well as system experience (e.g. Oracle HCM/ Success Factors/Workday/ServiceNow/Zendesk). Digital affinity: very good MS Office skills as well as system experience (e.g. Oracle HCM/ Success Factors/Workday/ServiceNow/Zendesk.
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Prepare apprentices for certification exams in the help desk curriculum (e.g. Zendesk CX Certification, DOL IT Generalist, and others). Ability to conduct analyze data and report metrics using Zendesk, Excel, and other reporting/analysis tools.
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Our Information Technology Team is instrumental in developing and maintaining tooling for key applications such as Salesforce, Zendesk, Shopify, Hubspot, Tray.io, and other internal tools. Knowledge of CRM and customer service platforms such as Zendesk, Salesforce, and Hubspot is highly desirable.
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Technical acumen with experience adopting and leveraging various tools and software; experience with tools like Mavenlink, Confluence, HubSpot, Jira, Zendesk would be a definite asset. Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.
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This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, data science/machine learning, api consumption, scripting (python preferred), general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc.
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Experience with Zendesk customer support software. JancisRobinson.com is a member-supported wine knowledge platform by world renown wine critic Jancis Robinson. Coordinate with Dwell Magazines fulfillment agency, CDS Global, to resolve customer issues that cannot be remedied within Stripe.
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Experience with IT Service Management systems (i.e. FreshService, Zendesk, ServiceNow) Experience with Mobile Device Management (i.e. Intune, Jamf) Provide desk side, remote, chat, and phone-based user support and resolve technology problems to the end user's satisfaction.
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