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Experience with ticketing systems (Zendesk) and Jira a plus. Previous hands-on experience working with Workday (Core HCM, Benefits, Leaves, Compensation, Talent Management, Position Management, Performance Management, Reporting, and Analytics.
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Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore) Strong in metric and reporting development, analysis, and presentation.
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Inform project data requirements in cross functional project, including work in the upstream systems (Salesforce, Zendesk, etc) of GTM, API buildout, auditing, and reporting as needed. Strong understanding of reporting tools like Tableau/Looker/Thoughtspot.
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Manage Zendesk tickets for assigned districts, working with Tier 2 as needed to resolve issues. We thrive on creating some of the most innovative features on the market today, helping educators to meet their evolving needs in classrooms, district management, state reporting compliance, and other facets of student-centered education and technology.
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List the constituent relationship manager platforms (i.e. HubSpot, Salesforce, Zendesk, etc.) Oversee and manage the execution of all Trinity Health Stadium events in the ticketing platform, including but not limited to; pricing, special offers, ticket fulfillment, delivery, and reporting.
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Manages the administration and optimization of the Cornerstone Learning Management System (LMS), including content management, user access, reporting, and system customization to meet organizational learning objectives and compliance requirements.
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Previous hands-on experience working with Workday (Core HCM, Benefits, Leaves, Compensation, Talent Management, Position Management, Performance Management, Reporting, and Analytics)Functional knowledge in the application of technology to support and improve Human resources management processes.
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Experience with systems and applications such as OneLogin, Zendesk, Microsoft Teams, Intacct and RingCentral. Reporting to the managing director of network operations, the network office operations associate will be uniquely positioned to impact every aspect of Ascend’s network office environment, including coordinating and leading reception for the office, developing operational and administrative systems, developing and maintaining systems for shared space use, and ensuring a high quality and productive workspace for Ascend’s network teams.
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Managing Zendesk: filter and respond to all ticket submissions received through email, website, and Facebook (recipe, app and website queries, partnership and sales enquiries etc). Keeping a monthly log of all complaints and reporting this back to the team each month, flagging any trends.
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On non-travel days, you will utilize your time checking the ZenDesk ticketing system for outstanding tickets on non-travel days, auditing stores that have fallen below our standard of uptime, taking support calls from technicians in your region, closing out work orders with specific details about what was done to resolve the issue, processing Research Tickets in ZenDesk to determine if certain issues in fact do need to have a dispatch created and complete in field visits to our SwyftStores.
$47,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Ride Monitors use our proprietary platform, third-party transportation software like Uber and Lyft, and business technology like Zendesk (task management), Jira (project management), and Excel to track the progress and performance of our Transportation Providers, monitor the status and safety of our passengers, and make sure reporting to our vendors and clients is accurate.
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Computer Skills: Microsoft Office suite (Outlook, Word, Excel, PowerPoint); Zendesk Ticketing Application; Understanding of databases; Web and HTML; CRM; Reporting experience preferred. Reporting to the Nursys Manager, Consolidated Services, the Nursys Specialist III will serve as primary liaison between operations, NPDB and Nursing Regulatory Bodies (NRBs), and ensure NRB-Nursys complex operational issues are resolved by providing accurate, prompt, and professional support and leveraging skilled resources.
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Utilize Zendesk and reporting to manage ticket support efficiently and drive continuous improvement in support processes. 3+ years of ticketing system experience (Zendesk, ServiceNow, JSM, etc.
$115,000 - $225,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Utilizes ZenDesk software to efficiently process tickets, addressing employee inquiries, technical issues, and system maintenance requests in a timely manner. The purpose of the HRIS Specialist role is to provide support and upkeep for the organization's HRIS applications and modules, including tasks such as managing new hire entries and maintaining employee records.
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Manage all configurations, reporting, and vendor management for internal support tool (Zendesk) Advanced experience utilizing an internal support system, preferably Zendesk. Help at Home, LLC, is the nations leading provider of high quality care and support solutions.
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