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ROLE AND RESPONSIBILITIES·Implementation of software portion of MAC (Medium Access Control) and mobile ad-hoc networking routing protocols. ·Audio streaming and push to talk voice application implementation.
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Cisco Voice Engineer - Onsite in Bethpage, NY. Cisco UCCE working experience on the Cisco UCCE suite of call routing components and applications. Comfortable engaging in real-time triage conference calls to troubleshoot complex contact center routing and IVR issues.
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Direct experience in VoIP product line (HPBX/SIP) Understanding of Networking, TCP/IP, Routing, Switching Experience in customer facing technical support roles Proficient in Microsoft Office Suite.
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As a Mid-Level VOIP Engineer, you will be responsible for executing various elements of VoIP for our client’s organization, including the development of resilient telephony environments and the integration of voice and video telephony solutions.
$80,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Technical areas of focus include but are not limited to Core WAN/MAN Technologies - MPLS-E, MetroE, Leased Line, Broadband, Direct Internet Access, Dark Fiber, DWDM, Carrier Circuits, Tunneling protocols - SSL/TLS, IPDESC, GRE, DMVPN, MACSEC, Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS, UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, ISIS, OSPF, Multicast, NHRP, ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi solutions (802.
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The WAN and Routing team drive multi- billion-dollar revenues with branch office and enterprise edge products that integrate industry-leading routing, application services, security, and voice/video features with new technologies such as virtualization, 5G mobile data, and cloud-based IT applications.
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The (LAN/WAN/WiFi/Voice) Engineer, IT Infrastructure, works as a senior member of a collaborative team responsible for the definition and configuration of enterprise wired and wireless network systems and standards, engineering methodologies, and best practices.
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Continuous monitoring of the Customer Service Center (CCSC) Network call flow using Cisco Real Time Monitor, AT&T Call Attempt Monitor, NOC Real Time Displays, Enterprise Platform, Spectrum Real Time Display and Voice Tone Analyzer.
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Experience in AMD UltraScale+, MPSoC, and Microchip Polarfire SoC BSP support package development. THE OPPORTUNITY Our client is seeking a full-time Senior Embedded Software Engineer reporting to the Director of Software Engineering on the Software Engineering team.
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Experience supporting VoIP and ISP services support systems for network management including Voice technologies utilizing IP switching and routing architectures. Demonstrated data networking skills including IP & Ethernet routing and switching based network design; experience with testing and implementations utilizing the OSI seven layer model; experience working with industry protocols including OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, and TACACS.
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You will perform specialist tech support (trouble-shooting issues, supporting events, user coaching, answering business/ operations technical inquiries raised from the IT Help Desk or ticket routing.
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Experience working with voice-related technologies including TTS & ASR, NLP,NLU, and VoiceXML Experience with large scale call center environments and deployments. Required Job Qualifications: Bachelor's degree in Information Technology or MIS or 6+ years of work experience in designing, developing, deploying contact center solutions (Voice, IVR, and Multi-channel) 6+ years of configuration management tools Proficient in SQL and ability to write queries Experience in VXML scripting and IVR development.
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Cisco CCNP routing & switching certification, CCNP Voice/ Collaboration certification, Cisco CCIE certification highly preferred. Demonstrate knowledge of Collaboration/ Video meeting network technology (such as IP voice, video/voice protocol, route protocol, layer 2 technology etc.
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Fluency in complex BGP Routing, Diverse Cloud networking (AWS, Azure), cloud-hosted voice providers like Genesys. Fluency in Cisco routing and switching technologies. Infrastructure as Code (IaC) toolsets including (e.g. Terraform, Ansible.
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Design and implement standards-based physical layer connectivity through complex routing protocols and Voice-over-IP implementations. Document US Government Client Eagan data center with detailed Visio drawings including physical device connectivity through cores and routing.
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