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Reporting to the Vice President of IT, Project Management Office (PMO), the Workforce Management Analyst will play a crucial role in optimizing FTS employee performance and ensuring that an organization’s resources are utilized effectively to meet business needs and committed service levels.
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We are looking for a Workforce Management Analyst who would be responsible for playing a central role in the data and reporting of Operations performance. Workforce Management Analyst - Permanent.
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Senior Workforce Analyst (15.18) OCT Consulting, LLC is an SBcertified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients.
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Assists in the hiring, training and management of current and new part-time team members at Segra Stadium not limited to staffing, job fairs, Interviews, training for all event staff positions, orientation, UltiPro timesheet approvals, onboarding paperwork for all staff and scheduling.
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The Workforce Management Analyst will collaborate with internal teams, monitor performance, analyze data using predictive modeling, and recommend process improvements. 4 years of contact center experience with 2 years dealing specifically with workforce management (planning, forecasting, scheduling, managing intraday performance.
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We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams.
$135,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. About Flexport: At Flexport, we believe global trade can move the human race forward.
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Talent Temporary Workforce: Manager, People Analytics. Develop strategy and roadmap around Talent data, reporting, and analytics, including project management and coordination of data deliverables that cross multiple people analytics service offerings-teams (e.g., data science, data governance.
$155,400 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Preferred Qualifications: Certified Professional in Disability Management (CPDM) certification, Certified Leave Management Specialist (CLMS), Certified Employee Benefit Specialist (CEBS), SPHR, PHR, or similar certification is a plus.
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2+ years of previous experience in a workforce management role, such as a real-time analyst or workforce analyst. The RTA will be a part of the Workforce Management team and will be responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat, and email volume.
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The Workforce Management Analyst will report to the Command Center Manager the Workforce Management (WFM) Analyst is responsible for providing short, medium and long-term contact volume and staffing forecast within the contact center, and the timely production and analysis of management reports to support the operation for both inbound and outbound contact types.
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The Workforce Analyst will provide the following functions using the Avaya/Verint Workforce Management software: Forecasting across all channels. Produce weekly agent schedules for all scheduling groups utilizing the Avaya/Verint Workforce Management (WFM) system.
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We have customers in over 175 countries and a global workforce of over 10,000 talented people. As a part-time Sample Management Technician (SMT), also referred to as a Specimen Processor or Specimen Accessioner; you'd be helping to sort, tag, and prepare the samples for testing.
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The Youth Workforce Coach will provide case management services, educational pathways, and employment services to a caseload of program participants in the North 4 Program and other WIOA funded programs.
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AXL Global Consulting is looking for experienced individuals to join our Dayforce Human Capital/Workforce Management consulting team. Change Management Certification or Accreditation PROSCI/IMA strongly preferred.
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