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Execute new product roll-outs including team training, marketing and sampling. Assist to recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurant.
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The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.
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They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. We are look for Assistant Restaurant Managers to help lead our Dunkin' team.
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Communicate job expectations to employees and ensure all training is completed per company guidelines. Identifies training needs and supports resources for development opportunities. Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
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Assist to recruit, hire, onboard and develop employees. Execute all in-restaurant marketing promotions in a timely manner. Create and maintain a guest first culture in the restaurant.
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Restaurant, retail, or supervisory experience. Ensure all shifts are appropriately staffed to achieve guest service goals. Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
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Resolves guest concerns by following Brand recommended guest recovery process. Recognizes conflicts as an opportunity to learn and improve. Sets and maintains high standards for self and others, acts as a role model.
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Hold team members accountable for their behavior and performance, addressing concerns promptly. Uses information at hand to make decisions and solve problems; includes others when necessary. Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
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Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments.
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Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals. Regularly discusses progress towards goals, reviews performance and adjusts development plans.
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Contributes to the overall team performance; understands how his/her role relates to others. Seeks ideas and best practices from other individuals, teams, and networks and applies them. Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly.
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Understands, analyzes and communicates the key performance/profit levers and manages to these measures. Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills.
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Recognizes and rewards employee's strengths, accomplishments and development. Understands guest and competition; translates and applies own expertise to address business opportunities. while everyone knows that America Runs on Dunkin', we know that Dunkin' runs on our incredible team members.
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Uses coaching and feedback opportunities to improve performance. Reads and interprets reports to establish goals and deliver results. Sets, prioritizes and maintains focus on important activities. Creates strong morale and engagement within the team.
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Ensure Brand standards, recipes and systems are executed. Accepts responsibilities for personal and team commitments. Seeks to understand conflict through active listening. Monitors progress, measures results and holds others.
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training new hire jobs Title: assistant restaurant manager
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