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The Software Testing Lead is also responsible for providing Tier 1 & 2 level support for Oracle PeopleSoft Financials (FMS), Planning Budgeting Cloud Solution (PBCS), WebFOCUS (HARP), Huron Grants Management, and Jaggaer (Marketplace.
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Conduct thorough troubleshooting and provide guidance to Tier 1 and Tier 2 administrators. Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
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The IT Support Analyst is a key member in a small IT Team that supports the day-to-day activities of end users providing Tier 1 support to our staff via phone, email and computer chat. Bachelor/Associate degree in an IT related study is preferred or technical certifications such as CompTIA Network +, A+, MCP, MCTIP, Microsoft certifications.
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The Network Consulting Engineer position is responsible for the support and delivery of Advanced Services Network Optimization, Security, and/or Unified Collaboration services to Cisco's Tier 1 Customers in the US Public Sector market.
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Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier 1, Tier 2, and Tier 3). Office visits copays will be $0 when a member uses a Steward Provider (Tier 1.
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Note: Current information technology in the State's environment includes: 1) multi-tier (mainframe, departmental/midlevel, and desktop) computing; 2) the use of internet and intranet to facilitate service delivery; 3) electronic data interchange; 4) imaging; 5) data warehousing; and, 6) geographic information systems.
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Strong embedded relationships with Tier-1 carriers, especially T-Mobile. TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies turnkey design, optimization, network dimensioning and deployment services.
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Provide Tier 1 & 2 Linux and Windows server technical support and troubleshooting for teams across the organization. Comprehensive knowledge of networking and web protocols, including HTTP and DNS, and network traffic management and routing protocols.
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Serve as the escalation point for Tier 1 Support (I.E. IT Service Desk) when onsite production support assistance is required. Hands on experience in many of the following technologies: Systems Center Operations Manager, SolarWinds, Office 365, Patch Management, Telephony, Client Devices, Wireshark packet captures and analysis, storage-compute-network performance analysis.
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Provide tier 2+ (professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis." The position of a Network Data is responsible for the ongoing network operations and Project to provide 24x7 support.
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Performs Problem Management processes when needed for issue resolution and serves as an escalation point for Tier 1 helpdesk personnel. CompTIA Network Plus, and/or Security Plus, and/or A Plus, and/or CCENT, and/or MCP certification.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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You will be providing tier 1 Technical Support to external clients utilizing the company's software, hardware, and services. Certifications in CompTIA A+, Network+ or CISCO. 1-3 years of Help Desk/Tech Support experience.
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CEO of Automotive Tier 1 Multinational: “I consider Ambe Engineering to be an extension of my organization. Manager of Tier 1 Automotive Manufacturer : “Thank you Ambe for your support with getting our supplier under control.
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Serve as the escalation from Tier 1 and Tier 2 Operations team for escalated problem resolution. Experience peering with Tier 1 Internet Service providers, troubleshooting routing within the Internet.
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