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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Linux System Administrator will be the first point of contact for Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
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Works with the Service Desk Manager to improve customer service standards on Tier 1 through communication techniques, work instructions, training, and dashboards. Consult with the Service Desk Manager to coordinate staff schedules and time off requests to ensure that Tier 1 has adequate staff to meet user needs under normal conditions.
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Provides support for the escalation and communication of status to customer management and internal customers. Preferred certifications: CCNA, CCNA Security, RHCE, Network+. Experience with Network Security Technologies (e.g., Multiple Domain, PKI, SSP, and Vulnerability Assessment.
$84,500 - $152,750 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Perform daily system administration, monitoring, and troubleshooting of UNIX, Windows, NetApp Data OnTap network attached storage, and VMware virtualization infrastructure. Achieve Information Assurance Vulnerability Alert (IAVA) and Information Assurance Vulnerability Bulletin (IAVB) compliance via patch installation and management, and risk mitigation.
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Participate in 24x7 on call rotation responding to service outages as defined in the department's standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem. Provides support for the escalation and communication of status to agency management and internal customers.
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Hiring now for Red Arch Prime Contract. annualized bonus compensation in tandem with spot bonuses for hard work, tuition reimbursement, and a robust offering of additional employee first benefits such as an employee choice of an annual technology and or fitness reimbursement.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Minimum 1 year of experience. Apply locations USMD-Hanover USMD-Laurel USMD-Fort Meade time type Full time posted on Posted 30+ Days Ago job requisition id R37893. Cleared IT Professionals- Ft. Meade, Maryland Area - TS/SCI w/ Poly page is loaded.
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Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). Please note: This job requires an existing NSA Top Secret Clearance and Polygraph.
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The ideal candidate for this position must have experience in Linux (Red Hat), Saison, and Ansible. Synergy is looking for a System Administrator to join the cable support team. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our E mployees, to our C ustomers and by continually improving P erformance (ECP.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. escalation and communication of status to agency management and internal customers.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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STE/STN compliance exp (McAfee, Nessus, system hardening, IAVA's, etc) Peterson Technologies is seeking a System Administrator to support our Maryland customer in the Ft. Meade area. Cloud Technologies (HCI, AWS, etc.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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As a Tier 1 IT Help Desk Support Technician, your primary responsibilities would be focused on implementing and supporting various IT infrastructure technologies with an emphasis on resolution.
Full-timeExpandApply NowActive JobUpdated 4 days ago
tier 1 escalation jobs
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