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Provide Tier 2 Windows 10 support (primary) and Tier 2 Mac OS X and application support (secondary) Experience with Windows 11 support and LANDesk a plus. Provide audio/video support using Google Meet, Zoom and Crestron services.
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Job Title: Technical Support Specialist (Computer Imaging Tech) Proficiency in operating systems, including Windows and macOS. Job Summary: We are seeking a dedicated Technical Support Specialist with a primary focus on reimaging equipment.
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The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer’s user base in a predominantly Windows based environment.
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Solid grasp and solve resolution skills of computer systems, mobile devices and other tech products including mobile device management (MDM), iOS/ Android, Mac, Windows, and Linux operating systems.
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Working knowledge of the Microsoft Windows 10 and Microsoft server product line, Provides 1st line technical support; answering support queries via phone and Help Desk. To arrange for external technical vendor support where problems cannot be resolved in.
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Windows Server, Active Directory, Windows and Mac OS, laptop and desktop hardware, Anti-Virus, Email Security, and Microsoft 365 Applications. Work with the Project Management Office during special project implementations to provide end users with high support levels that align with new or changed service.
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The Sharps Tech will support the business, including manual labor associated with on-site proactive collection and exchange of waste containers for various programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, and Controlled Substances, and other duties as assigned.
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Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Tech escalates issues appropriately and utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience.
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It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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Note: Must be able to work flexible schedule - Week nights & Weekends - Will be 100% onsite Day-to-Day activities: Post Production Strong in Avid ACSR in Media Composer, Interplay, and Nexis preferred Support all edits – 65 live edits in building and 75 VPS Onboarding new people in environment Knowledge of Visio, AutoCad, etc.
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We’re looking for a Tech Support Customer Service Representative to: Answer inbound calls from our internal clients at the branches. Detail oriented (nothing gets past you) Proficient in Microsoft Office Suite Citrix, Good for enterprise, or Active Directory is a plus Windows 7 navigation skills Basic understanding of computer networking Monitor, speaker, mice and keyboard troubleshooting, etc.
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Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.
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Our client is currently seeking a IT Support Engineer/ON SITE-Providence RIAll candidates must live i the Metro-Providence area or commutable to Providence RI.Team needs a Tier 2 infrastructure tech support candidate with solid understanding of Windows domain, networking, configurations, and of course, active directory; ideal if has worked in an environment with Azure Intune.
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GEICO is seeking a highly motivated Tech Services Specialist with a passion for customer service to provide direct support for GEICO Tech customers, network connected devices, software, and network systems.
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Compensation is commensurate with experience, and while prior call center experience isn’t required, experience in sales, customer service, tech support, or back-office support is a plus.
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