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Hires, trains and supervises operations team members for the front desk, Kids Club and Housekeeping Associates. Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, travel/guest passes.
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We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
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Maintains clean, neat work environment including all surrounding areas of ramp, valet desk, wheel chairs, parking area, bell carts, bell closet, trash receptacles and ash urns. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.
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Fielding calls and assisting customers with Front Desk, Housekeeping, Maintenance, Bell Desk requests and related transaction needs (i.e., guest disputes/cashiering, service failure concerns, service requests/orders, general information, etc.
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This position provides a wide range of field and office support for the City's Public Safety Department that includes answering phones, front desk and customer service, parking enforcement, code enforcement, traffic control, contract services for law enforcement, fire protection, disaster preparedness, animal control, and City nuisance ordinances.
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These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, Service Desk, computer operations, telecommunications, and document management.
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The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. Reports all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately.
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This includes oversees the Help Desk, Network Operations Center, Computer Engineers and Network Technicians. We are currently seeking an IT Customer Service Manager to join our team! Provides the Director of IT Operations Support with information on the status and accomplishments within the Customer Service function.
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If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Participate in call calibration, quality review activities, and post-complaint and post-survey service recovery activities.
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As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. 2+ years of experience in hotel front desk management/supervisory operations or related field.
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Ensures the front line staff is providing AAA four-diamond service. Manages up to 30 front desk line-level employees in a given shift. 2 years of front desk management experience preferred.
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Working with our service desk, store entrance, check lanes and parking lot areas. Meijer Courtesy Team Members enjoy interacting with people and know what 'above and beyond' customer service means.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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Work with the dispatch manager to ensure proper skill match for the Service team. Manage full job cycle within "Service Titan" software. Experience using "Service Titan" software.
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