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Provide Tier 2 escalation support for Service Desk and Managed Services incidents, service requests, and changes. You will identify, research, respond to, and resolve complex technical problems; serving as the second layer of support for clients who call the Service Desk with technical questions, concerns, and requests.
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Location: -Manhattan, NY / Salary: -$80,000-$90,000 A new opportunity as a Tier III Senior Engineer - Kaseya is available with a Managed Service Provider who has been providing top-notch support to clients for 15 years.
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Tech and Front Desk support General Orthopedic/Active patient population Requirements for the Travel Physical Therapist (PT) Masters or Doctorate of Physical Therapy (PT) from an accredited physical therapy (PT) program approved by the Council on Medical Education of the American Medical Association in collaboration with the American Physical Therapy Association State licensed as a Physical Therapist (PT) by the Physical Therapy Examining Committee At least 1 year of outpatient ortho experience.
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Manage virtualization technologies Vmware & HyperVTier 2 service desk supportAssist with Microsoft 365 migrationsSystem documentation maintenance and review in ConnectWise and IT Glue IT System Administrator Tier 2 (MSP) Skills/ Experience: Active Directory and Group Policy creationMicrosoft 365, Public cloud experience (Azure)VMware ESXi or Hyper-V, P2V migrationsKnowledge in Windows Server Administration.
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IT Service Desk Engineer – (MSP) will be responsible for providing support on Windows servers, computers, switches, routers and firewalls. Don’t miss out on this exceptional opportunity to join our award-winning team as a IT Service Desk Engineer.
$65,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP. They also play an active role in accurately recording inventory and supporting store shrink or asset protection plans.
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1+ years previous IT Service Desk and/or Call Center experience required. 1+ years' previous IT Service Desk and/or Call Center experience required. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
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Insight Global is seeking an Enterprise Service Desk Technician that has a very strong background in Active Directory Systems Administration. - Strong background with Active Directory.
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Working knowledge of and experience with using scripting languages to achieve endpoint, active directory, and azure management goals, especially in PowerShell, wscript, VBScript, cscript and cmd batch processing.
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The IT Service Desk Technician will provide technical assistance and support related to computer systems, cloud services, hardware, and software. The IT Service Desk Technician will also assist in the maintenance of our information technology systems and networks.
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Accurately record, update and document requests using the IT service desk system. Work Requirements: Ability to obtain a public trust clearance or posses an active one. The Tier I Administrator is the central point of contact for all IT-related incidents and service requests and is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
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CornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact for users to report issues.
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Minimum 1 year of previous IT Service Desk and/or Call Center experience required. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed.
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The Manager of IT – Service Desk and End-User Support is responsible for providing exceptional customer service to all Bragg Companies’ technology users and facilities. The Manager of IT – Service Desk and End-User Support coordinates service tickets across the entire IT organization to ensure that issues are resolved timely, efficiently and when necessary, systemically.
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Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests.
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