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The best candidates will have over a year of experience in a helpdesk role, and be comfortable with ticketing systems, Windows deployment, and Active Directory, Microsoft Exchange. An employer in Wilsonville OR is looking for a Tier 1 Helpdesk Technician to join their Service Desk team.
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Working knowledge of O365, Windows 10, Active Directory. The Sr. Service Desk Support Technician will work with employees and customers across multiple business areas to ensure operational excellence.
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To accurately record, update and document requests using the IT service desk system. 2+ years of experience providing technical support for Microsoft Office suite, Windows, Active Directory and Office 365.
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Strong hands-on/practical experience with the following technologies: Windows Server, Exchange Server, Small Business Server, Active Directory, Citrix, Firewalls (e.g., SonicWall, Watchguard), DNS, DHCP, VMware preferred.
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Knowledgeable in troubleshooting desktop applications, network issues, printer problems, Active Directory, O365, and email-related issues. Good understanding of Incident, Change, and Problem Management processes, with the ability to effectively manage Service Desk activities.
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He/She must possess good knowledge of Windows, Active Directory, O365, Networking basics etc. All the Inbound calls, chat and emails in service desk. Account administration, i.e., account creation and management and password resets on Active Directory.
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Price Industries is seeking a Service Desk Technician with experience in Active Directory, hardware support, networking, and Microsoft Office Suite. Active Directory , Microsoft Office, network protocols and telephony.
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The System Administrator – Managed Services Team will handle escalation requests via team members on the service desk team and field engineers. Minimum 5 years IT experience with IT administration and support experience with windows administration and management of servers, Active Directory, DHCP, DNS, and Group Policy and virtualization.
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Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
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Strong domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP · Strong ability to troubleshoot Windows and Mac OS related issues at hardware and software levels.
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Must have strong knowledge of service desk operations, standard processes, and technologies. Experience with Microsoft Active Directory or Google Workspace basic administration.
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Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS. Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date.
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These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, Service Desk, computer operations, telecommunications, and document management.
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This role also includes a hands on component as we are growing our team in the following areas Active Directory provisioning, Office 365 administration, ATP monitoring, security administration and MS security updates.
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To accurately record, update and document requests using the IT service desk system(ServiceNow). Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint.
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