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Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
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Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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And Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
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Provides customers with courteous, friendly, fast, and efficient service. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
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Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
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Takes customer to OTC aisle when possible to assist in locating products. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
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Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
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Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
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Recommends items for sale to customer and recommends trade-up and/or companion items. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
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Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
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OperationsProvides customers with courteous, friendly, fast, and efficient service. External Basic Qualifications Must be fluent in reading, writing, and speaking English. Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.
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Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products.
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Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
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Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.
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service associate plus third jobs Title: service associate
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