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Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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EOE Job Description: The Bilingual Early Intervention (EI) Service Coordinator will provide Service Coordination for the EI Program supporting children birth - 3 with developmental challenges, and their Spanish-speaking families.
$22.05 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In addition to competitive pay and our exceptionally positive culture , we offer our Call Center Supervisor / Pest Control Customer Service Manager the following benefits: Full health insurance Paid time off (PTO) Paid training Additionally, we are proud of our: Upbeat work environment Fun co-workers Incredibly supportive management Don't let us forget we provide free coffee and snacks to keep you fueled.
$50,000 - $65,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Position is Full- Time. Bilingual Spanish speaking with Homecare Experience; Exp. w/ HHA Exchange) Responsibilities: Conduct required on-boarding process for new hires (background checks; pre-employment physical; Home Care Registry Check) prior to start date.
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We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, reach truck operators, maintenance mechanics, receptionist, data entry, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.
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Leading the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency.
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The ability to navigate company communications and programs in English while speaking with customers in both Spanish and English. As a Spanish Bilingual Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including suggesting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
$15.5 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Working in Contact-Center-as-a-Service and/or Conversational AI development, with a track record of delivering successful projects; and.
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Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue; Working closely with stakeholders across the organization to ensure that Contact Center and Conversational AI solutions are aligned with company goals and values, and meet regulatory requirements.
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Understanding or hands on experience with Lex, Nuance Mix, Dialog Flow, AWS and Google Cloud, R, Power BI, Tableau, Alteryx; Using natural language processing (NLP), machine learning (ML), Generative AI, and other relevant AI technologies and platforms.
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Analyzing Conversational (Chats, Emails, Messages and Calls) data, and the use of this data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying conversational AI systems, IVR, virtual assistants, chatbots etc.
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Using chatbot development frameworks, such as RASA or Microsoft Bot Framework; Applying experience with cloud platforms, such as AWS, Google Cloud, or Microsoft Azure; Understanding or experience with conversational AI platforms, such as Google Dialogflow, Amazon Lex, IBM Watson, Microsoft Azure hyper-scalers.
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Understanding of Large Language Models such as Bard and/or OpenAI and NLG solutions; Linguistics, Computer and Information Science, Engineering. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology.
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You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Understanding of data privacy and security regulations and best practices.
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sales insurance inbound service contact center spanish speaking jobs Title: customer service
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