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Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
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Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment. Handle the cash register, as a cashier, at the point of sale in the store.
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Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. ·Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
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Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
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Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising.
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This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need. Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
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To be successful in this role you will: ·Engage as a member of a high-performing team through trust, commitment, and a focus on results. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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Engage as a member of a high-performing team through trust, commitment, and a focus on results. Build a relationship with your customer from greeting through post-sale contact. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery.
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Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
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Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Gain knowledge from store tools to have a clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times.
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The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. Be an expert and dedicated owner of assigned areas to ensure sales floor is zoned, in stock and accurately signed for guests.
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Acknowledge guests as you complete workload with minimal guest disruption, review sales trends to understand how to prioritize daily workload based on business and guest needs. Execute revisions, sales plans and planograms for defined categories.
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Complete Radio Frequency ID (RFID) scans in select areas and system audit functions to ensure inventory accuracy. Accurately execute backroom fills, inclusive of replenishment needs and guest requests.
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Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
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