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This role is responsible for managing daily scheduling of call center agent offline functions (breaks, lunches, meetings, etc), schedule adherence, attendance tracking, omni-channel utilization, and generating daily productivity reports.
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Daily review of RTA dashboard and subsequent follow up on all abnormal issues. Monitors the status of down/out-of-service equipment and issues a daily report to the COP. Ensures work order closure at EOM as per RTA guidelines.
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Directly supervises the mechanics, service employees and other maintenance personnel, monitors outside contract laborers; schedules the repairs and maintenance of a wide variety of LNG and diesel-powered equipment; ensures an environment that meets safety and regulatory requirements and monitors all daily contractual maintenance obligations.
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Monitors the status of down/out-of-service equipment and issues a daily report to the COP.Collects oil samples and sends them for analysis, with follow up on associated repairs and notification.
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Conducts daily safety/shift turnover meetings with both mechanics and supervisor on duty. Communicates with management both within and from other departments daily to ensure objectives are met.
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Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, and shuttle services. High School Diploma or GED and valid NY driver's license and the ability to obtain a CDL Class B with Passenger Endorsement required.
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About us:Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, and shuttle services. High School Diploma or GED and valid AZ driver’s license and the ability to obtain a CDL Class B with Passenger Endorsement required.
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Monitors and tracks employee time usage through the daily use of RTA. Notifies Team managers when alerts occur on employees in their teams. Provide reports of daily time usage and runs special reports to support manger observations of employee's time utilization.
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Tracks and processes payroll deductions for personal phone, RTA and postage expenses. Log vendor and expense reports daily on tracking spreadsheet and scan, save and forward for processing.
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Directs and manages all activities and operations of the department including administration, refuse, brush, leaf collection, streets, sewers, animal control, parks and public land maintenance, recycling, engineering, fleet maintenance, building maintenance, forestry, snow, and ice control, nuisance abatement, RTA maintenance, Central Stores, Sidewalk Replacement Program daily operations and all Capital Improvements associated with these activities.
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Monitors and tracks employee time usage through the daily use of Real Time Adherence (RTA). Notifies management of operational performance issues such as long wrap up of phone calls, lunch and daily breaks.
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Maintain RTA compliance, GPS data, and OSHA regulations. Gauge underground bulk fuel tanks daily and record inventory levels. Coordinates with the Operations Manager the supervision of the Lead Service Reps in the Coordination and scheduling daily delivers activity using technology and logistics skill sets to ensure service & delivery goals are achieved in a designated time frame, safely and efficiently.
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Must have a broad understanding of all mechanical systems related to heavy duty transportation vehicles to include transmissions, engines, brakes, climate control units. Represents Veolia Transportation at first level grievances.
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Prepares and provides responses for RTA Pinnacle & Estoppel requests. Enters daily notes into the Mortgage Servicing Platform from Cibola, and acts as their primary servicing contact. Manages and documents daily correspondence that comes into Mortgage.
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1+ years of experience as a Workforce management /RTA. Prepare and communicate daily handoff report to WFM leadership team on SL performance. Creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste.
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