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Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements. The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee’s restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE’s Core Values.
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The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability.
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Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant. Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
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POSITION SUMMARYThe Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee’s restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE’s Core Values.
$15 - $20 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ensures proper supervision of restaurant through ongoing examination of station and customer activities. Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant.
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Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
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PHYSICAL DEMANDS Requires constant movement in and around all areas of the restaurant. Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
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Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently. Work with various cleaning products Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant. Requires constant movement in and around all areas of the restaurant.
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Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends. Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
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Must be able to work a flexible schedule including days, nights, and weekends. Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
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Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.
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Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards. Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
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Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
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restaurant manager human resources employee relations facilities maintenance jobs Title: manager
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