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A Restaurant General Manager is responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.
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Manage all functions of guest services team, including guest services agents, rooms control staff, night audit, and PBX operators to ensure a seamless and personalized guest experience throughout their stay.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
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Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
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Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
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In this dynamic role, the Canyons Village Building Maintenance Assistant Manager is responsible for leading safety, employee engagement, budgeting, capital projects, work planning, and stakeholder engagement for the engineering department.
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Manages all day-to-day restaurant operations with a focus on delivering a great Guest experience; directly supervise and support 3-6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.
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The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
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Opportunities for advancement include assistant manager, restaurant manager, multiple store supervisor, and several other corporate opportunities beyond this restaurant. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals.
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The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
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The Floor Manager will work in tandem with the General Manager and Executive Chef to create an unparalleled and world-class guest experience. The Floor Manager will possess exceptional accountability for planning, organizing, and directing all guest services, beverage operations and development processes/systems.
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KEY RESPONSIBILITIES & ACCOUNTABILITIES · Manages all day-to-day restaurant operations with a focus on delivering a great Guest experience; directly supervise and support 3–6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.
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Determines current and future staffing needs in the restaurant to ensure an adequate number of talented Team Members are available to deliver a great Guest experience. General ManagerROLE PURPOSETo lead a team of Restaurant Managers and Team Members in the execution of an excellent Guest experience resulting in increasing Guest counts, sales and MOP growth.
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Experience/Education Requirements A minimum 3 years of experience as a Manager or Assistant Manager in a full-service restaurant and/or bar with an emphasis on upscale casual experiences of similar volume and Guest/Customer to FINE Entertainment’s business.
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Five (5) years restaurant management, operations and personnel experience as a General Manager in a full service, high volume, upscale restaurant understanding of First Class guest Service.
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restaurant manager guest experience department jobs Title: manager
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