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Develops new programs and ideas to improve the guest satisfaction i.e. children’s program Work closely with Room Service, Housekeeping, Laundry, Front Desk, Concierge, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of in house guests, arrivals and departures.
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Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.
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Job Purpose or Objective(s): The VIP Representative will coordinate and perform any services related to a VIP Guest, including booking and confirming hotel reservations, checking guests in and out of the hotel, escorting and familiarizing hotel guests with their suite(s) and guest room(s), assisting hotel guests with concierge requests and services, booking internal and external reservations, and handling guest requests with the utmost, and courtesy.
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The pay scale for the Central Reservations Manager is $85,00.00. Central Reservations Manager The Manager of Central Reservations is responsible for ensuring excellence in both service and accuracy through training and motivating Montage International’s Central Reservations Sales Agents.
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Efficiently process all telephone inquiries and spa/fitness reservation/activity scheduling from future, local and in-house guestsOffer additional Spa bookings as well as itinerary assistance for all spa and hotel guestsProvide general departmental assistance, special projects, group Spa reservations, etc.
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SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
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Complete after-hours hotel reservations. Under the direction of the Logistics Manager and with safety, efficiency and customer service a priority, the Logistics Specialist is accountable performing Logistics functions in a manner that will ensure prompt, efficient delivery of Porta Kleen services to its customers.
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Travel reservations such as flights, rental vehicles, and hotel accommodations are handled by 84 Lumber’s Travel Department. Overview The Field Operations Manager will travel full-time to all 84 Lumber locations nationwide, based on current projects and individual store needs.
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Works closely with Reservations Supervisor, Hotel Sales Manager, Convention Services Manager and the Director of Marketing for casino related marketing. Supervision Exercised Reports to the Front Office Manager.
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2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
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Qualifications: 2+ years of experience in hotel front office operations Strong organizational and time-management skills Excellent communication and interpersonal abilities Proficiency in hotel management software systems US Work Authorization, About Company Encore Hospitality is devoted to bringing the highest quality, marketability, and functionality to the hotel and restaurant industries.
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Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space Able to work through customer service related issues Any other duties or responsibilities which might be required by a manager Qualifications: Available on flexible shifts on Weekday, Weekends and Holidays Possessing strong written and verbal communication skills Previous hotel front desk experience About Company Find us off I-17, 20 minutes from Phoenix Sky Harbor International Airport and downtown.
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Arrange for special requests for residents upon their request to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, preparation of unit for resident arrivals, and any other services that would accommodate the resident’s needs.
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The Front Office Supervisor oversees the front desk clerks and operations, including checking guests in and out, reservations, and monitoring of the switchboard; while ensuring overall excellent guest service.
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Our newest addition, The Lofton Hotel, is a downtown Minneapolis, full-service, $15M revenue property that is the first hotel in the Tapestry Collection by Hilton in Minnesota. Minimum of two to five years experience as Assistant and/or Front Office Manager.
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