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Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
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The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services. Provid ing in-store post-sales support for device data transfers and phone number ports.
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Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. Serves as an in-store expert for Xfinity Mobile support.
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Supports the onboarding of a Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
$45,540 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
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