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The Client Support Representative works on-site at our corporate office and provides support to local customers and communities throughout the greater Baltimore area. In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the sales and marketing team with all tasks involved in developing and executing the company's overall marketing and sales plan.
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The Technical Support Representative will assist the Call Center with all aspects of the customer service functions, including receiving inbound calls, provide appropriate and accurate information to customers, and identifying/troubleshooting customer product issues.
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As Customer Service Representative (CSR), for our Convotherm brand - you will be responsible for entering, monitoring and tracking customer purchase orders, processes debit/credit memos, maintaining order information filing system, and providing knowledgeable support for assigned product lines.
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Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting. Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
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The Client Experience (CX) team within the Capital Markets group of FIS is looking for Product Support Representatives to join our team in Jacksonville, FL. In this role you will become an expert on one or more software solutions within FIS Securities & Processing used by our client base of banks and financial institutions.
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Provide support to customer/users where the product is highly technical and sophisticated in nature. An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.
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Serve as a back-up to the front counter in the parts department, as directed by the Product Support Mgr. Develop in conjunction with the Product Support Mgr service programs to assigned customers (maintenance programs, machine repairs, inspections, oil sampling.
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Product Support Representative Clinical, Sleep and Respiratory Care. Ability to interact on a professional level with Physicians, DME's and Sleep Labs to provide best in class support.
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1+ years in Customer Support (individual contributor role) with experience in email, phone, and live chat in a SaaS environment. Taking inbound calls, emails, chats from users needing help - ranging from immediate / critical issues through to enhancement requests for changes to the product.
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The Front Desk Coordinator and Customer Service Representative will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding.
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Open Enrollment position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates.
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Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
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Performs account opening and closing duties for consumer and business customers including checking, savings, CDs, HSAs, other product types; provides ongoing support of these products. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
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The Technical Customer Support Representative may also assist with packaging, shipping, testing, and product servicing. The Technical Customer Support Representative will support internal and external stakeholders including sales and field personnel, clinicians, and the end user.
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Be accountable for deep understanding of products' clinical efficacy, articulating a value proposition for the customer, providing product support/information as needed, and achieving individual sales quotas.
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representative product support jobs
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