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The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.
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The purpose of this role is to provide superb customer service through timely response and quality maintenance of the physical asset. Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents' home.
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Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. Corvias' property management philosophy is simple. Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.
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Skills Required: Yieldstar Yardi Weblisters RealPage On-Site Microsoft Word Microsoft Excel Knock Craigslist Adobe Acrobat Google Mail (GMail) Google Drive Internet Use Basic Computer Skills Customer Service Management Additional Information ESSENTIAL ATTRIBUTES Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
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Corvias Group, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.
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Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments- Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC Maintenance Supervisor.
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Reporting to the Community Manager, the Maintenance Manager ensures the safety and satisfaction of our residents, and protection of our assets for our investors, through proactive and responsive maintenance and customer service, and careful budget management.
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The Centralized Maintenance Manager is responsible for working directly with Property Managers and on-site personnel across their assigned area to provide maintenance solutions, optimize property performance, achieve company compliance goals, promote safe workplace conditions, and delivering exceptional customer service while meeting owner’s objectives.
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The Mediator: Demonstrates customer services skills by treating residents and others with respect, interfacing face-to-face with residents and service team, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
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Strong proficiency in property management software (preferably Entrata Yardi and/or One Site). The Competition Intruder: Assists in conducting routine and periodic property inspections in person to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
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The Goal Achiever: Completes assigned work orders generated from resident requests for service within 24 to 48 hours, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
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Performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks.
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Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.
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The Compliance Advocate: Complies with RangeWater Residential's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
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The Inspector: May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
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property management customer service jobs Title: maintenance
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