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The Patient Access Specialists role includes scheduling physician ordered exams, obtaining pre-certification/prior-authorization (as required), collecting patient responsibilities, and registering patients system-wide.
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The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network.
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The HIM / Scheduler has primary responsibility and accountability for scheduling of all disciplines on the electronic software system, maintaining accurate patient records for billing purposes, supply inventory, oversight of the site’s HIPAA compliance, and other related clerical duties, and backup telephone responsibilities.
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Completes requested schedule task in HCHB according to St Croix Hospice scheduling guidelines and caregiver optimization standards. Has the responsibility for scheduling all field staff and communicating with staff, patients, and physicians to maintain proper care coordination and continuity of care.
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Confirms/enters complete and accurate demographic and insurance information in the electronic medical record (EMR) and provides arrival and pre-procedure instructions by telephone during pre-registration process.
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Responsible for centralized telephone scheduling of patient appointments through the use of ALLSCRIPTS in a Call Center Environment. Verifies insurance, authorizations and pre-registration data for each patient appointment scheduling.
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Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
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Provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
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In addition, the position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.
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This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.
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Executes patient scheduling for optimum patient experience while maintaining office efficiency, whether by inbound/outbound telephone contact, internet-online booking applications-or in person.
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The Practice Manager II will be responsible for providing the necessary administrative and clerical support structure to encourage a patient-centric care environment, to include customer service functions such as telephone service, appointment and/or surgery scheduling, new patient coordination, authorizations and referral processes, and back office functionality.
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The Clinic Receptionist assists the Patient in checking in for their appointment and for checking the Patient out after the appointment, follow-up appointment scheduling. The Clinic Receptionist handles all incoming telephone calls, directing calls to the appropriate department or person and takes messages when needed.
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Verify insurance eligibility, benefits, and pre-authorization/pre-certification via telephone and internet. DME and MRI obtaining benefits, getting authorizations, and scheduling patients.
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Overview The Scheduling Coordinator – Plastic Surgery is responsible for managing the patient experience through in person and electronic scheduling activities. This involves coordinating the precertification, preauthorization, preregistration, and patient reminder activities in conjunction with scheduling and assisting in office.
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patient scheduling telephone jobs
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