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Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Certificates, Licenses, Registrations: Automotive Service Excellence (ASE) CertificationsManufacturer TrainingState Emission CertificationState Vehicle Inspector CertificationValid Driver's LicenseSuccessful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.
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Our philosophy has always been for EVERY CUSTOMER to have a positive experience at Brakes Plus. Job DescriptionThe Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store.
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Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on.
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Today Brakes Plus has nearly 100 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on.
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Our mission is to supply the customer with quality parts and world class service at a great price. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
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Primary Responsibilities include (but are not limited to):Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc. Creates a highly motivated team environment/climateSupervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignmentsCoaching service department teammates on all operational issuesWorking directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
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Notify service advisor immediately if additional work outlined is not needed or required; Notify service advisor immediately if repairs cannot be completed within the time promised.
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Provide backup support for the Service Director, Body Needs, and Parts departments. Submit warranty claims to the appropriate companies for payment. Oversee after-sale service handling, including warranty repairs.
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At Sport Durst Automotive of Durham, we're always seeking experienced, self-motivated individuals to join our team and support our multi-franchise service departments continued growth and personnel needs.
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