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Our philosophy has always been for EVERY CUSTOMER to have a positive experience at Brakes Plus. Job DescriptionThe Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store.
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Our mission is to supply the customer with quality parts and world class service at a great price. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
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As the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements and company policy.
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Automotive Service Advisor Responsibilities: Answering phones, greeting customers, and consistently following upEvaluating customer concerns, preparing the proper work order, and communicating that between customers and our techsSelecting proper parts, preparing written estimates, presenting estimates to customers, and ordering what's neededCompleting basic automotive services ( oil changes, basic brake repairs, alignments, tire mount, and balance, etc.
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KEY TASKS: Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. Perform mechanical repair work such as: remove engine, transom or outdrivedisassemble unit and inspect parts for wearoverhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systemsrebuild parts such as engine cylinder blocksrewire ignition system, lights and instrument panelreplace and adjust taillightsinstall and repair accessories such as radios, heaters, mirrors, and windshield wipers Operate a hydraulic jack or hoist as needed.
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Job Summary:The Parts Advisor at Mosaic Chrysler Zumbrota is responsible for providing exceptional customer service and support to our customers and technicians. This individual will be responsible for ordering, receiving, and organizing parts for our dealership, as well as assisting with inventory management and sales.
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As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
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Position OverviewWorking in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
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By becoming a trusted parts advisor, you'll create customer relationships to last a lifetime. We are currently seeking a Parts Counterperson who will determine parts necessary for customer requests or requirements, provide quotes, and suggest companion items.
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Notify service advisor immediately if additional work outlined is not needed or required. · Notify service advisor immediately if repairs cannot be completed within the time promised.
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Gainesville Garage in Gainesville, VA is calling all customer service rock stars to apply to join our amazing team as a full-time Assistant Service Advisor ! YOUR LIFE AS AN ASSISTANT SERVICE ADVISOR As a full-time Assistant Service Advisor, you play a vital role in the success of our automotive company.
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Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
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In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. High school diploma or equivalentProven ability to provide an exceptional customer experienceAbility to set and achieve targeted goalsPrior sales experience preferred but not requiredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving record.
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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
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Job DescriptionPosition SummaryContribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
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