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A Technical Support Specialist I (TSSI) is a member of the IT Operations team. The Technical Support Specialist I rotate through a schedule with Solutions Desk Specialists for on-call support outside office hours.
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These service include: technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, help desk, computer operations, telecommunications, and document management.
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Define and document image build processes including testing and QA; research and design alternative solutions to improve workstation, laptop and printer performance, usability & reliability. Lead in the response of defining and analyzing desktop, laptop and printer issues escalated from help desk.
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Perform other clerical duties such as filing, photocopying, transcribing, organizing, document formatting, and finalizing and sending correspondence via U.S. Mail or Federal Express. We are looking for a Receptionist and Office Assistant to manage our front desk on a daily basis and to perform a variety of administrative, word processing and clerical tasks.
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Provides support to business operations such as front end, image & data capture,payment services, and/or document/transaction content management. Responsible for providing support to business operations such as front end, image &data capture, and / or document / transaction content management.
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O Work directly with the Linux Admin, SDPS (Backup and Storage), Citrix, Desktop Design, Global Operations (GOC), Internet, IT Service Desk and IT Security Teams. Develop and maintain close working relationships with functional and infrastructure teams Oversight for operations tools including Planview, Infra, and Oracle MOS. Plan, document and run regular Oracle EBS environment meetings ensuring communication/coordination of IT Custodians with G.O. IT infrastructure teams.
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3+ years' support services experience in IT Help Desk and/or Desktop Support operations troubleshooting PC, peripheral, application, and network issues. To accurately record, update and document requests using the IT service desk system.
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Manage front desk operations: call members and non-members prior to and after scheduled appointments, schedule all existing and new member appointments, enter accurate information in the client relationship management platform and/or point of sale system, follow company policies and procedures, and, if applicable, notify appropriate team member and document member follow-up needs in the pertinent database.
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Maintains day-to-day operations of the Firm’s audio-visual support for conferences and meetings, including VTCs (video teleconference), Webinars, content sharing, audio/video, digital recording, and editing needs.
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Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Stay aware of issues relating to front office and general hotel operations.
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As a Front Desk Receptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Front Desk Receptionist at DigestiveCare, LLC The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure.
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We are looking for a reliable, organized, and proactive individual to manage our front desk and office operations. Assist with administrative tasks such as data entry, filing, and document preparation.
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Assist in Tier 2 OCMO Application Support Desk duties as needed. Support design, development, test, and delivery of digital operations, to encompass analytics and digital capabilities and automated reporting and dashboard products.
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Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II, and other support teams. CACI is seeking a Windows Systems Engineer II to join our technical operations and maintenance team on a contract supporting the enterprise network and infrastructure at the Department of Homeland Security.
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Collaborate cross-functionally with Business Strategy & Operations, Finance Data and Strategy (FDS), systems teams, and relevant stakeholders such as GTM, Legal, Order Management, Field Sales and Rev Rec to automate and scale our Quote-to-Order process.
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