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Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person. The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
TemporaryExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Quickly ramp up on Freewheel's data (audience, identity and measurement) offerings as that will be the primary area to support, followed by other partner areas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Provide daily support, troubleshooting, and problem resolution, including after hours on-call support for assigned business application systems. Plan, coordinate, and implement security measures and control processes to safeguard the computer system, data and support corporate system of internal controls.
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Experience in the online advertising/internet marketing or video/television advertising technology in a customer service and client-facing capacity. Intrigued by Premium Video and the opportunity to make a deep impact on the future of Television.
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Serves in the rotating “on-call” system for after-hours monitoring of all HCA client schedules which may require new Caregivers to be contacted and assigned after normal business hours.
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Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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O Involve with after hours on-call support rotation and Friday patching of PCs. o Support, maintain, and troubleshoot hardware and software on the trade floor. The Desktop Support Engineer will be required to research issues and bring resolution to complex problems.
$65,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide other key facets of on-site technical support include conducting systems testing (e.g. Noise Figure Measurements, Phase Noise), technical guidance, network setup with routers, switches, and IP accelerators, VoIP, VoIP switched infrastructure, Call Manager configuration, system troubleshooting, establishing efficient procedures to resolve trouble tickets, and coordinating the deployment of software release and equipment training.
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What You Need to Know:Salary: Commensurate with experienceOther Requirements: May involve occasional evening, weekend, or on-call support. Responsibilities:HelpDesk Support:Provide support to customers via phone, email, or in-person requestsUtilize ticketing system to record actions and communicate with customersPerform remote assistance and desk-side visits as needed.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems. Will train on new business applications and be prepared to support upcoming system implementations.
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Based on in-depth knowledge of industry and client issues, identifies new revenue opportunities at existing and potential clients. Experience leading PSS call center. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time.
$137,000 - $233,200 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Executive Summary:The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
$21.15 an hourExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
$137,000 - $233,200 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Help desk support to client employees and external customers on PowerSchool Tickets created in the official call tracking system. Providing help desk support to client employees and external customers on PowerSchool: This includes user account management, responding to user inquiries, troubleshooting problems, and providing guidance on how to use the system.
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Providing technical “know how” on Epic integration and document management system integration to clients, TMOs, team members, and others. Providing individual sales and client implementation support to a defined market and client portfolio.
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on call client system support jobs
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