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Overview The Senior Manager is responsible for directly supervising and coordinating the day-to-day activities of the operations Member Services employees to ensure optimal level of call center operations, quality, customer services and sales metrics are achieved.
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Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
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Manage daily activities that support appropriate patient access to our clients products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, call center, specialty pharmacy services.
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Must have at least three (3) years of high-level data entry, in-bound, out-bound, or other related call center, telemarketing or related experience. Sets-up processing tasks such as property inspections, disbursement requests, and other activities pertinent to the loss draft process.
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Minimum of 2 years of experience in a call center environment preferably focused on fraud detection, risk management, or a related field. A High School diploma, GED, or equivalent call center experience.
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An in-house NNP provides 24-hour coverage, with an on-call neonatologist on standby. In addition to the Studebaker National Museum and Morris Performing Arts Center, South Bend offers a variety of sports, cultural and outdoor activities.
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Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job including creating and maintaining training curriculum and materialsOther responsibilities as tasked Education: High School Diploma or equivalency and or industry specific certificationsFive years customer service experience with at least two years in asupervisory experience leading teams (Call Center environment preferred.
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Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagementsShould collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requestsProvides on-call support and holiday coverage as requiredDeep knowledge in SLA constructs and adherenceCoordinate with external and internal stakeholders to create high business impact.
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Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Troubleshoot basic service issues and schedule on site service calls when necessary.
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For more information about Community Medical Center, please call (406) 728-4100 or visit: communitymed.org For more information about Lifepoint Health, visit: lifepointhealth.net Missoula Welcomes You Home CMC is located on a 45-acre campus in Missoula, Montana.
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On-Call Responsibilities - Participates in call coverage as required with other providers, which includes coverage of other practices as defined by the call group, Elliot Hospital, and nursing facilities.
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Respond to crisis situations, coordinate the Counseling Center's emergency and crisis-response procedures, participate in threat assessment activities, and coordinate the Counselor On-Call schedule.
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Responsible for supervising staff, providing direct care services as necessary, quality assurance of documentation, crisis intervention support, and rotating on-call duties for administrative issues and crisis response.
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Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardensEstablished employee recognition programCommitment to caring through philanthropy, volunteer opportunities, and PTO donation programJob Summary:Responsible for the provision of patient care activities and related non-professional services necessary for the care of patients and the maintenance of the Operating Room under the direction of a Registered Nurse.
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Office hours are Monday–Friday 8am-5pm Call is 1:7 (24 hour shifts) Call is taken at Atrium Health Lincoln- Lincolnton has 24h anesthesia and a level 2 NICU Surgical physician assistant for OR cases A team that practices evidence-based medicine with a focus on patient safety The ideal candidate will be: Passionate about providing patient-centered, evidence-based care Focused on collegiality, professionalism, compassion, personal growth and leadership development.
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