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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
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Complete back-up of front office computer system and night audit program daily (if applicable). Perform all daily audit functions for front office and each outlet of the hotel. Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable.
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Opportunity: Guest Service Agent / Night Auditor. Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager. New York City Fire Safety Director Certification Preferred.
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Support Night Auditor in reconciliation of Daily Report. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
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Night Auditor/Guest Service Agents are responsible for the preparation and disposition of all Night Audit work. Complete the Night Audit checklist for computer procedures daily.
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Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.
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Once that is achieved, the individual may be promoted to an AGM or GSM position. Experience in accounting, sales, telesales, service or guest relations type of industry is helpful but not mandatory. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
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Purpose for the Position:The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction.
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We are currently looking for outgoing, energetic, and customer service oriented individuals to fill the position of Night Auditor. Run audit reports/journals from the front office system, Point of Service and the computer.
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Job SummaryThe primary duties of the night auditor are to check front office, restaurant and bar accounting records for accuracy, post and balance charges and settlements in a timely and efficient manner and compile information for the financial records.
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Perform front desk sales representative and night auditor duties asrequired by staffing levels and business demand. Assist with the training of the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures.
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Duties and Responsibilities: Projects a positive image Greets all guests Initiates the Night Audit process of closing the financial day and rolling the date in the PMS Generates reports for various team members as directed Processes no-show reservations Performs hotel check-in and checkout transactions Enrolls guests in player's club, generate cards upon demand Disseminates information to guests regarding the property, hotel, promotions, etc.
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Completes the night audit by change of shift ant 7 a.m. Gives information to other department heads, especially any information relating to the morning’s breakfast business and meeting set-ups.
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Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.
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