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The night audit host is responsible for executing all property service, operational, and business functions during the overnight hours. Balance and audit room revenue, food and beverage revenue, banquet revenue, cashiers' reports, and guest and house accounts for accuracy; assisting the preparation of all reports relevant to daily revenues.
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The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.
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R esponsibilities will include supervising the F ront D esk , Night Audit, Bell, Door, and PBX team members, ensuring guest satisfaction, managing reservations, and resolving any guest issues with professionalism and efficiency.
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Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
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Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Previous night audit/accounting experience or equivalent training required.
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Performs duties of guest service agent, night audit or other positions as needed. Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel overnight.
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Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
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Assists with training guest service team members. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards.
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Check guests in/out and perform Guest Service Agents tasks. Opportunity: Night Auditor. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Respond to guest inquiries and resolve complaints.
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The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
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Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Complete the Night Audit checklist for computer procedures daily. The hotel also provides a newspaper service, laundry and dry cleaning services.
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Prepares daily summary and turns it in to Night Audit with all completed banquet checks. SUMMARY: The Banquet Captain provides leadership and direction to staff with exceptional attention to detail and guest services.
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The team member will be crossed trained in breakfast service and night audit functions and may be scheduled to perform these functions. Provides quality service to the guest by responding to their requests promptly, efficiently, and courteously during check-in, check-out, and throughout the stay.
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A Night Auditor is responsible for completing the night audit process as well as greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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night audit guest service jobs
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