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Ensuring commercial sales associates are aggressively pursuing new commercial customers while maintaining aggressive customer service for current customers. Must complete the HCI product knowledge course, be able to complete opening and closing procedures and master all store customer service skills to include, but are not limited to banding lumber, cutting keys, mixing paint, keying locks and cutting flooring.
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The Assistant Store Manager is a role model, a leader, problem-solver, and strategic thinker, who must manage her/his time to help achieve budgeted goals. Additionally, a successful Assistant Store Manager will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the absence of the Store Manager.
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The Assistant Store Manager must have expertise in company culture, merchandising, shrink control and operational aspects of the store. The Assistant Store Manager must exemplify the company's culture through the execution of the Mission and Values.
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A successful Assistant Store Manager must understand aggressive customer service and be team-oriented. The Assistant Store Manager has the responsibility for all store activities in the Store Manager's absence.
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A successful Assistant Store Manager must be knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business.
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The Assistant Store Manager is responsible for instilling Marvin's Mission and Values in all associates and ensures the entire store operates according to Marvin's operational guidelines.
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Additionally, they must understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of the Store Manager.
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Marvin's - Assistant Store Manager. - Reporting any unusual occurrences promptly to the Store Manager. - In the absence of the Store Manager leading all associates, providing direction and feedback on a consistent basis to ensure the store is being operated according to company policies and standards.
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A Successful Assistant Store Manager. Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk.
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