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The Technician at National Seating and Mobility brings our shared mission to provide mobility needs to our clients to life. We are looking to grow our enthusiastic and engaged team at National Seating Mobility.
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The role as a Customer Service Representative is vital at National Seating and Mobility. National Seating & Mobility (NSM) serves a special mission. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel.
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Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive PayThe role as a Customer Service Representative is vital at National Seating and Mobility. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving.
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Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary. Order management, coordinating with branch staff, clients, clinicians, and care givers.
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At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve.
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We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
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Actively engages in the research, setup, preparation, and testing of new payer information regarding contract details, reimbursement terms, claim form requirements, billing & collections requirements, timely filing requirements, and any other information required in the Universal Payer Database.
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Since 1979, LISC and its affiliates have invested approximately $29.7 billion in businesses, affordable housing, health, educational mobility, community and recreational facilities, public safety, employment, and other projects that help to revitalize and stabilize underinvested communities.
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As a Host or Hostess, you will be responsible for greeting and seating guests promptly, cheerfully and courteously. A qualified applicant must be able to observe and differentiate between monetary denominations, be able to communicate with guests, have sufficient mobility to move and operate in work area, and meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
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Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
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Recognized as a pioneer in mobility, we are astrategic partner to the world’s top brands, with client programs that consistently earn awards for excellence in commuting and sustainability.
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Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
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Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSMs current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA.
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Coordinates with branch staff and clients/caregivers to set client/referral source evaluation, delivery and repair appointments. Communicates with clients, clinicians, and caregivers to provide follow-up on pending orders as directed by branch leadership.
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Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. Completes follow up phone calls efficiently and professionally. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
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