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High school graduate or equivalent; college degree in hospitality management or business preferred. Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.
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We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. Greet all guests with hospitality and a SMILE upon arrival, manage towels, offer assistance with seating.
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We partner with the top Hospitality Brands including independent locations as well. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
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Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
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Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including nights, weekends, holidays, and varied shifts.
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High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability.
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Minimum 1-3 years of front office management experience in the hospitality industry. Assist the Front Desk Manager in all aspects of the operation of the Front Desk. Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting so as to maximize room revenue at all times and maintain established standards and procedures of Shaner and/or franchise.
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Knowledge of local activities and attractions appropriate for clientele. Process all check-ins and check-outs according to established hotel requirements. Generate, print, and distribute daily reports to designated departments/personnel.
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The Director of Sales is responsible for generating top line revenue and the management of all aspects of the Sales Department. Minimum 5 years progressive experience in sales, preferably in the hospitality industry.
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You can find out more by visiting our website, ! Shaner Hotel Group.
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Cleans and services assigned public spaces according to franchise and hotel standards. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
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Hands-on approach to Hospitality. Good knowledge of beer/wine/spirits. General Manager Needed for Fine Dining Restaurant in the St. Louis area! At least 2 years of CURRENT restaurant GM experience.
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Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
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Skills that work well with our company are: sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience, insurance sales, B2B sales, B2C sales, consulting experience, and appointment setter experience.
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Pay : Starting Pay $17.00-$19.00 per hour based on experience. Minimum one year customer service experience; previous hotel experience preferred. Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
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