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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Active Clearance Required: TS/SCI with Full Scope Polygraph Eligible for up to a $20K SIGN ON BONUS Additional Information: Work performed in a contractor facility in Columbia, MD Up to 60% Telework available Individual Capabilities Required: Experience required to support the implementation, troubleshooting and maintenance of IT systems.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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What you’ll be doing: Manages the help desk ticketing system, ensuring that incidents submitted by employees are routed to the correct group with the IT department. Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues.
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At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.
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Windows Troubleshooting Help Desk / Desktop support Basic networking knowledge. Maintains passwords, data integrity and file system security for the IT environment. ESSENTIAL FUNCTIONS: Provides and documents day-to-day technical support to employees for internal desktop systems software, hardware, data, voice, and related peripherals.
$18 - $20ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Proven experience as a help desk technician. Desktop Support Technicians support the technical needs of the Company and ensure that system hardware, operating systems and software systems adhere to Company organizational values.
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Experience as a Project Manager and lead IT Enterprise Management experience in an IT help desk-centric environment. The IT Program Manager will be responsible for system administration, engineering effort, and providing maintenance and sustainment for existing and new government IT systems.
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O A passionate dedication to providing excellence in IT support to your users o User application experience in a PC and mobile environment o Good all round user support in a global office environment o Be familiar with a ticketing system for user requests.
$25 - $30ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Service desk, Customer service, Help desk support, Help desk, Windows, Support, Troubleshooting, Active directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop, Customer support, Phone support, VIP Support, SLA, servicenow, Service now, Remedy, Retention calls.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Production system support and troubleshooting (functionality and infrastructure) Contribute to the hands-on PROD system tier-3 level support, troubleshooting, and resolution.
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The IT Help Desk Specialist will perform a variety of routine IT duties relating to technical support, project management, system maintenance and administration, troubleshooting, and security management.
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Items are received via multiple channels, including IT Help Desk, Zendesk case management system, email, or Instant Messaging. As an Integration Analyst, you will provide high-quality support for the Abbott Workday Human Resource environment as part of the HRTS HCM Architecture team.
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Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA employees across six (6) regions in the United States: Mid-Atlantic, Northeast, Southeast, Southwest, Central, and Pacific.
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Minimum two to three years experience in a Help Desk support role required. IT Technical Support Specialist. Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
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Logs support tickets in the Service Desk ticketing system with relevant details needed for tracking and resolution. Creates, updates and maintains support documentation of all Help Desk knowledge.
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it help desk system support jobs
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