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Patient Access (scheduling, registration, financial clearance), insurance verification, billing or certified medical assistant experience preferred. + Launches insurance verification software to verify insurance eligibility and benefits.
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Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
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Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
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Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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The Registration Specialist interviews patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts.
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Utilize electronic insurance verification system to verify insurance benefits and determine copay and/or coinsurance for the patient's services; ask all eligible patients for copay and/or coinsurance to meet monthly Point of Service goals.
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Reporting to the Regional Director, the Patient Experience Coordinator Float (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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Description Summary: The Certified Medical Assistant under the supervision of the department manager, physician, nurse practitioner and physician’s assistant, will perform various services and related activities in support of patient care to include accurate data entry for patient registration and insurance verification.
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Compiles medical insurance verification of benefit and eligibility information submitted by client for processing within contracted timelines. Experience in a medical billing/insurance qualification role.
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Education & Experience:Bachelor’s degree preferred or equivalent 3+ years of experience; Knowledge in billing & CPT Codes; Experience in front desk operations, insurance verification/eligibility, denials and billing practices; Responsibilities include fast-paced medical clinic setting.
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Functions as a resource for patients around workers compensation, insurance and referral issues, with an ability to perform electronic insurance verification. Knowledge of medical billing/collection practice.
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Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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The ideal candidate will have experience with insurance appeals and denials, a working knowledge of third-party payer reimbursement, eligibility verification process and government and payer compliance rules.
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Requirements: Education Required: Certified Medical BillerExperience Required: Minimum of two years of relevant billing and coding experience; Knowledge of Registration, Pre-certification, Insurance Verification, Inpatient, Outpatient & Physician Services and legal aspect.
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Education: High School Graduate or Equivalent, Billing and Coding Certification preferred Experience/Qualifications: Experience required in using EMR systems, insurance verification, eligibility, and electronic billing.
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