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In your own cubicle, you will answer phones and make calls to patients to take payments and resolve their balances (inbound and outbound calling) Call Center/Customer Service Findlay, OH.
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Manage a variety of communication channels (email, inbound calls, chat, and making outbound calls) to work with consumers and establish payment solutions for debt collection and account resolution.
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The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Starting at $18 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
$18 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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This position is eligible for the Staff Referral ProgramIn this position you will: Handle a high volume of calls in an inbound, fast paced contact center; Ability to use data spreadsheets and applications to make outbound calls.
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Receive inbound calls to assist in installations, connectivity, or configurations of new and current devices. Organize and prioritize outbound calls related to device connectivity and device health.
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In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.
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You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems.
$20.25 - $21.5 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Reporting to the Parts Director, the Phone Center Representative will answer inbound phone calls from customers to generate parts sales. Collaborate with other call center associates to resolve customer questions.
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Works in an inbound and outbound call center environment and completes outbound phone calls and researchNot all calls will be research/referral oriented. Preferred Qualifications- Spanish speaking- 1+ year(s) of experience working in a call center environment- Excellent computer skills including MS Office applications such as Excel, Word and Outlook.
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1-3 years of experience in customer service, call center operations, or related fields. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment.
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Answer inbound sales calls from customers interested in learning about our products and services. Meeting key performance indicators (sales calls, sales process, call quality, and product selection.
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This position involves converting inbound calls into new policy growth and driving results through relationship building. Sell auto, home and umbrella insurance countrywide by educating and advising customers through primarily inbound telephone calls.
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Preferred Skills, Capabilities and Experiences:Outbound call center experience preferred. Under direct supervision handles inbound/outbound enrollment and engagement calls with eligible members to provide information regarding program features.
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Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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inbound calls call center jobs
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