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The IT Service Desk Manager will be responsible for overseeing the day-to-day operations of our helpdesk/support team, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction while meeting our support SLAs. This role will primarily involve hands-on technical support duties, with approximately 20% of the time dedicated to coaching and mentoring the helpdesk/support team.
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Our client supports NNSA Federal Project Directors with technical advice, innovative or alternate approaches, and oversight of contractor and supplier quality performance in the areas of design, procurement, construction, commissioning, monitoring, and reporting.
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You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email.
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The client IT AV/Desktop Support Technician position entails: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
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Serves as the technical expert in one of the following fields / disciplines: Laboratory Safety, Radiation Safety, Occupational Safety, Environmental Health, General Safety including Pest Management, Industrial Hygiene, Ergonomics, Hazardous Materials, Hazardous Waste, or Environmental Protection.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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This position will interface with the Chief Officer, Infrastructure Services, Regional Voice Managers, Desktop Voice Applications Manager, Technical Support Manager, User community, Call Center Management Group, Desktop support and Service Desk to support Telecom initiatives throughout the MTA.
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EXCEED is seeking a Service Desk Specialist to join a highly skilled team providing technical solutions and support to hardware, software, and operating systems in an inter-networked environment.
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The NCIS team is searching for an Helpdesk Analyst Tier I to join their program in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2, personnel of which serve at HQ and the remaining staff serve at offices worldwide.
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Role: IT Support Specialist/ Location: New York Corporate Office Duration: 7 Months Contract Client: Lyft Job ID: 370845 RESPONSIBILITIES Working on site running our IT help desk Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware.
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Job Title: Desktop Support Specialist. This Level 3 Technician position is a multi-shift support role which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments.
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3-5 years of experience in Help Desk, System Admin, or Desktop Support role. The Sr. Desktop Support Specialist will report to the Desktop Support Manager in the Technology Department.
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Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, DHCP, Azure, Mac Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, MSP, Managed Services Provider, ConnectWise, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The successful candidate will also demonstrate excellent technical excellence, customer interaction and white glove service skills in all communications, whether client-facing or internally with Help Desk Engineering & Support peers.
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Individual will also be working with other technical specialists in the Americas, EMEA and APAC regions as well as the global service desk, remote support team and other parallel towers to bring professional and timely support to end users in the Franklin Templeton business.
$18 - $23 an hourExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Coordinate with Project Delivery Office, IT Departments, Core Tech System Administrators, and other corporate Technical Support Representatives. Acts as a technical resource and internal quality assurance for the CADD support team.
Full-timeExpandApply NowActive JobUpdated 4 days ago
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