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Overview The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees.
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As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at The Ridgeline Hotel in Gardiner, Montana.
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Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
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Front Desk & Guest Care. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety and emergency procedures.
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Perform the duties of a Front Desk Clerk including express checkouts. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.
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One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred. Requirements for the Guest Service Agent, Front Desk Clerk, or Front Desk Agent.
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Embark on an Odyssey as a Hotel Front Desk Clerk ! As a Hotel Front Desk Clerk, you're not just checking guests in and out; you're orchestrating an enchanting symphony of service.
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Role Responsibilities:As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times.
$15 an hourExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.
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Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
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Your keen sense of being proactive, responsive and caring will make all the difference. We do many fun things on property to stay engaged with our associates and show you we care about you. Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
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Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues. Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.
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Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.
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We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
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hotel front desk clerk jobs
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