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Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
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Process all check-ins and check-outs according to established hotel requirements. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.
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The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns.
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Train front desk/guest services, night audit staff on all Company and Brand standard programs. Train front desk/guest services, night audit, staff on rewards programs and requirements.
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Greet and welcome all guests and staff approaching the Front Desk in accordance with Presidian standards. The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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The Front Desk Agent at American Airlines – The Landing at Skyview 6 is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service.
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Facilitates the overall guest experience as a Front Desk Specialist from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
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Four (4) years of front desk/hotel experience or 1 year of front desk/hotel supervisory experience. Under close supervision, the Front Office Agent will be the primary contact for guests staying at Patient Housing during their stay and will assist with check-in as well as navigating the ANTHC campus.
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High school diploma, GED or equivalent degree; 2 years of progressive experience in a hotel Front Office operation. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
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High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
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Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
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As Hotel Manager at Will O the Wisp, you will be responsible for supervising the front desk team, greeting guests upon check in and check out, answering phones to communicate any necessary information for check ins and check outs, crosschecking paperwork to ensure all items in reservation details are correct, resolving/directing guest issues to correct departments, keeping lobby, common areas, and front desk organized and presentable at all times.
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This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction.
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Overnight Front Desk Auditor 11-7A. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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