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Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
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Ability to write technical documentation for the help desk analysts to follow to resolve. Following are the minimum skills requirement for an analyst in helpdesk/ Desk side support.
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Previous IT experience (Help Desk, Tech Support, etc.) Help desk: 1 year (Required) Offer technical support to internal and remote employees. We’re growing fast and need to bring in outstanding talent to help us meet our goals.
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IDR is seeking a Help Desk Support to join one of our top clients in Nashville, TN. This position is 100% REMOTE and a long-term contract opportunity. 1+ years' experience in help desk support.
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You will leverage engineering insights to support the oversight and monitoring of the operational system, support end users through help desk ticketing systems, and coordinate the application of fixes/patches throughout all environments (multi-domain/cross-domain.
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Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Washington DC. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Experience as a help desk technician or other customer support role. Desktop Support Analyst. The positionrequires experience in Windows, MS-Office, Office 365, basic networking, andend-user support for both local and remote employees.
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Knowledge of standard desktop configuration processes, help desk standard processes. Previous experience supporting a call center population and/or providing desk side support desirable.
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As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software in a network operations environment.
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As our front desk receptionist you would be greeting the individuals we support as they arrive each day and ensuring that leave safely. We help the individuals we support become the fullest versions of themselves through the values of inclusion, independence, and freedom of choice.
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Customer Service, Help Desk Support, Microsoft Office, Technical Support, Troubleshooting. 1-3 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with hardware and software (CompTIA A+ certification may be substituted for 1 year of experience.
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Active Clearance Required: TS/SCI with Full Scope Polygraph Eligible for up to a $20K SIGN ON BONUS Additional Information: Work performed in a contractor facility in Columbia, MD Up to 60% Telework available Individual Capabilities Required: Experience required to support the implementation, troubleshooting and maintenance of IT systems.
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Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues.
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Resolve help desk issues including troubleshooting hardware and software issues. Three years' work experience as an IT or Desktop Support Technician. Knowledge of remote desktop support systems including TeamViewer.
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Forget what you think youknow about insurance sales - this is no boring desk job. Devisingsolutions to help customers: Whether remote, in branch, or in their homes, youwill be on the go scheduling and meeting with current and prospective customersto help them with their retirement needs and to protect their futures.
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